1. Introduction
webet333 ("we", "our platform" or "this website") takes seriously its responsibility for the privacy of every member. This Privacy Policy is an official document describing the practices for collecting, processing and protecting personal information carried out by webet333 in the course of its operations as an online casino platform operating under an international licence.
By registering as a webet333 member, using our services or browsing this website, you are deemed to have read, understood and agreed to all provisions contained in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact the support team to close your account.
2. Information We Collect
webet333 collects various types of personal information to ensure our services can operate securely, verify member identities, process financial transactions, and meet our international licensing obligations. The information we collect can be broken down as follows:
Full name, date of birth, MyKad number or valid identification document, nationality.
Email address, mobile phone number, mailing address if required.
E-wallet details (Touch 'n Go, Boost), DuitNow or FPX account information, and records of deposit and withdrawal transactions.
Game records, bets, winnings, login history, and general platform usage patterns.
IP address, device type, operating system, web browser, and session data recorded automatically.
Live chat session records, support emails and feedback you send to our team.
We do not collect more information than is necessary for the stated purposes. If you choose not to provide certain information, some platform features may not be fully available.
3. How We Use Information
Personal information collected by webet333 is used for the following purposes, which are lawful under licensing and international compliance requirements:
- Verifying member identity during registration and the Know Your Customer (KYC) process required by our licence.
- Processing deposits, withdrawals and other financial transactions securely through Touch 'n Go eWallet, DuitNow, FPX, Boost, USDT, BTC and ETH.
- Managing member accounts, resolving disputes and providing 24/7 customer support in Bahasa Melayu and English.
- Meeting legal obligations including the prevention of money laundering, fraud and other unlawful activities.
- Sending account-related communications such as transaction confirmations, security notices and important policy updates.
- Analysing usage patterns to improve service quality, the gaming experience and overall platform security.
- Sending promotional information, bonus offers and marketing campaigns — only if you have given your consent to receive them.
- Enforcing webet333 Terms & Conditions and protecting the integrity of the platform from misuse.
4. Disclosure to Third Parties
webet333 does not sell or trade member personal information. However, in the course of platform operations, we may share necessary information with selected and trusted third parties in the following circumstances:
- Payment Service Providers: E-wallet operators and banks that process your financial transactions may receive information needed to complete payments.
- Game Software Providers: Game studios that supply content to our platform may process technical data required to run the games.
- Law Enforcement and Regulatory Bodies: We may be required to disclose information to law enforcement agencies, regulatory bodies or courts when required by law.
- Technical Partners: IT, cybersecurity and auditing service providers who help us maintain the security and integrity of the platform.
All third parties we work with are bound by contractual agreements that require them to protect your information and use it only for the purposes we specify.
5. Data Security
Protecting your data from unauthorised access, modification, disclosure or deletion is an operational priority for webet333. We implement appropriate technical and organisational security measures, including:
- SSL/TLS encryption for all data in transit between your device and our servers.
- Strict access controls — only authorised staff may access member personal data, and only for the purposes of their duties.
- Continuous security monitoring to detect and respond to cyber threats promptly.
- Regular risk assessments and penetration testing to identify system vulnerabilities before they can be exploited.
- Clear incident response procedures to address any data breach effectively and in a timely manner.
While we take all reasonable steps, no security system can guarantee absolute protection. You are also responsible for keeping your webet333 account password confidential and not sharing it with others.
6. Cookies and Tracking Technologies
The webet333 website uses cookies and similar tracking technologies to ensure core platform functions work correctly and to improve the user experience. The types of cookies we use include:
- Essential Cookies: Required for core website functions such as login sessions, basket management and security. They cannot be disabled without affecting platform functionality.
- Functional Cookies: Allow the website to remember your preferences such as language and display settings to provide a more personalised experience.
- Analytics Cookies: Help us understand how visitors use our platform so we can make meaningful improvements.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the webet333 platform.
7. International Data Transfers
As a platform operating under an international licence, your data may be processed or stored on servers located outside Malaysia. When international data transfers occur, webet333 ensures:
- The destination country or region provides an adequate level of data protection.
- Appropriate safeguards such as standard contractual clauses or data processing agreements are in place.
- Data transfers occur only when necessary to provide the services you have requested or to meet legal obligations.
By using webet333 services, you acknowledge and agree that your data may be transferred and processed outside Malaysia in accordance with this Privacy Policy.
8. Your Rights as a Member
webet333 respects your rights regarding personal information. As a member of our platform, you have the following rights, which you may exercise by contacting our support team:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right of Rectification: If your information is inaccurate or incomplete, you may request that we update it.
- Right to Erasure: In certain circumstances, you may request us to delete your personal information, subject to our legal obligations.
- Right to Restriction of Processing: You may request us to limit how we process your data in certain situations.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
- Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer purposes.
We will endeavour to fulfil your request within a reasonable timeframe, subject to identity verification and any applicable legal requirements. We reserve the right to decline requests that are unreasonable, repetitive, or that infringe on the rights of others.
9. Data Retention and Deletion
webet333 retains your personal information for as long as your account is active or as long as necessary to provide services to you. After account closure, certain data may be retained for periods required by law for the purposes of:
- Complying with legal requirements and anti-money laundering regulations.
- Resolving outstanding disputes.
- Enforcing our agreements and terms of service.
- Meeting relevant tax and accounting obligations.
Once the required retention period has ended, your data will be deleted or anonymised in a secure and irreversible manner.
10. Changes to This Policy
webet333 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments. Any material changes will be communicated to members via:
- A prominent notice on the webet333 homepage.
- An email notification sent to the address registered in your account.
- An update to the "Effective date" shown at the top of this document.
Your continued use of the webet333 platform after any changes have been communicated will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact the webet333 team through the following channels:
24/7 live chat is available on the webet333 website in Bahasa Melayu and English.
We aim to address all privacy-related enquiries thoroughly and within a reasonable timeframe.
Our support team is available 24/7 to assist you with any privacy-related matters, including processing data access requests, information corrections, or account closure. Please clearly state that your enquiry is privacy-related so it can be directed to the appropriate officer.